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我成功追回欠款了~

13位顧問回復(fù)249人看過

事情是這樣的,有個(gè)委內(nèi)瑞拉的客戶,9月份我們給他運(yùn)出了一個(gè)大柜,價(jià)值3萬多美金;下單之后他們給我們支付了30%的定金,用他們貨代出運(yùn)后,提單就一直在我們手里。然后我始發(fā)郵件/發(fā)傳真/打電話要求付款。但是客人那邊沒有任何人跟。我有點(diǎn)慌了。然后GOOGLE了一下這個(gè)公司,發(fā)現(xiàn)這里有人發(fā)帖問這個(gè)公司的貨款問題,也說是很久沒有上。完了,更慌了。

思前想后,我給客戶發(fā)了下面這封

Dear XX

Since we he not received your respond for nearly a month, we are really worried about the payment issue.

After checking with the shipping agent, the goods are still in the destination port. So now we he 2 choices as below with customers who lost contact:

1. we will arrange the goods shipping back to us. As you know, the original BL is still on our hand, we are the onwer of the goods. After taking them back, we will sell them to other customers.

or

2. we will not ship back the goods. We will seek the help from China Export&Credit Insurance Corporation, which is a government owned company, and has great influence in China and many agent offices in all over the world. Their procedure is like this: investigate your company's information; contact local lawyer firm; if there is no respond, they will hire some agents to call for the balance of your payment. There are some ways, like, TV news, papers, internet, and so on. Finally, if they cannot take the money back, your company's name will be on a black list of foreign buyers which all the Chinese suppliers will check before selling the goods.

We really do not want to take either one of the above actions, bcz this will influence our business relationship. But we are under great pressure from our top manager.

Counted from today, we will give you one more week to clarify everything, and another week to receive the payments. From Nov 16, we will start option 1 or option 2, after claculating which will be less cost for us.

Thanks for your patience and waiting for your reply.

然后過了2天,客戶打了1.8W美金過來,說原來那個(gè)人離職了什么什么的。切,我心想,我都發(fā)了那么多,凡是跟我過的,我都抄送了難道都離職了?發(fā)的傳真,難道沒看到?

好,事情成功了一半,還剩下6900美金。我繼續(xù)發(fā)郵件催催催,都是正常的催法。到昨天,終于在帳戶上到了全部余額。大獲全勝。

大家記住,那個(gè)公司的名字是:Distribuidora Gasu C.A.,以后跟他們單千萬小心。


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專業(yè)顧問回答

Harrison
Harrison服務(wù)年限:6客戶評分:5.0

倉儲(chǔ)管理顧問向TA咨詢

恭喜你成功追回欠款!在外貿(mào)交易中,確保收到付款通常是最重要的一步。你的威懾策略很有效,讓客戶意識(shí)到你們會(huì)采取行動(dòng)以保護(hù)自己的利益,這種策略被稱為“警告信(demand letter)”或“法律告知書(legal notice)”,適用于收回欠款和保護(hù)您的資產(chǎn)。同時(shí),與客戶保持積極的溝通,及時(shí)催款也是非常重要的。再次祝賀你!

Benjamin
Benjamin服務(wù)年限:10客戶評分:5.0

外貿(mào)資深顧問向TA咨詢

樓主厲害。。。。。。

Catherine
Catherine服務(wù)年限:10客戶評分:5.0

國際物流顧問向TA咨詢

不得不佩服你的厲害藏了,也許以后可以用的上,盡管不希望用的上.

Olivia
Olivia服務(wù)年限:10客戶評分:5.0

資深財(cái)務(wù)顧問向TA咨詢

呵呵,那樓主算是打了個(gè)大勝仗!恭喜恭喜。老板該給獎(jiǎng)金了。

Charles
Charles服務(wù)年限:6客戶評分:5.0

外貿(mào)退稅顧問向TA咨詢

恭喜了 啊? ?厲害的 /////////

Natalie
Natalie服務(wù)年限:3客戶評分:5.0

外匯收付顧問向TA咨詢

gx啊,要求分紅啊。

Michael
Michael服務(wù)年限:8客戶評分:5.0

法律顧問向TA咨詢

哇噻你真的是很厲害哦!

Ryan
Ryan服務(wù)年限:4客戶評分:5.0

結(jié)匯購匯顧問向TA咨詢

頂一下,LZ真是強(qiáng)人呀

Emma
Emma服務(wù)年限:3客戶評分:5.0

客戶服務(wù)顧問向TA咨詢

好支持一個(gè)~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Grace
Grace服務(wù)年限:5客戶評分:5.0

資深報(bào)關(guān)顧問向TA咨詢

樓上的,提單在手,真的沒什么用。

一,有的客人可以憑提單副本提貨,貨代拒絕承認(rèn)放貨。

二。那邊的海關(guān),有可能對滯留過久的貨物進(jìn)行低價(jià)拍。這樣家就可以低價(jià)到貨物。

Stella
Stella服務(wù)年限:7客戶評分:5.0

資深報(bào)關(guān)顧問向TA咨詢

只要是提單就是有效的憑據(jù)指定貨代也不見的不安全

Julia
Julia服務(wù)年限:3客戶評分:5.0

市場拓展顧問向TA咨詢

樓主利害.多謝分享客戶公司名

Benjamin
Benjamin服務(wù)年限:10客戶評分:5.0

外貿(mào)資深顧問向TA咨詢

支持下!!!!!!!!!!!!!!!!

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